What to Do If You Forget Your Password or Username
Forgetting your password or username is a common problem. Resolving it on bdg33 is quite straightforward.
Find the "Forgot password?" link on the login page. Clicking it will bring up a reset form. Enter the mobile number or email you used when registering — the system will send an OTP or reset link. Verify the code and set a new password.
If you cannot remember your username, contact support with your registered mobile number. The bdg33 support team helps in Bengali and is available via live chat 24 hours a day, 7 days a week.
- Go to the "Forgot password?" link
- Enter your registered mobile number or email
- Verify the OTP and set a new password
- Get help via live chat if needed